C. Customer segmentation
Financial service providers must allocate their clients to a legally prescribed client segment. The Financial Services Act provides for the segments “private clients”, “professional clients” and “institutional clients”. For each client, a client classification is determined within the framework of the cooperation with the financial institution. Subject to compliance with certain conditions, the client can change the client classification by so-called opting-in or opting-out.
D. Information on risks and costs
General risks in trading with financial instruments
Investment advisory and asset management services involve financial risks. Our partner banks hand out the brochure “Risks in trading with financial instruments” to all clients before they sign a contract. This brochure can also be viewed at www.swissbanking.org.
In case of any further questions, clients of the financial institution can contact their client advisor at any time.
Risks in connection with the service offered
For a description of the various risks that may arise from the investment strategy for the client's assets, reference is made to the corresponding investment advisory or asset management agreements.
In the case of investment advice, the financial institution shall provide its private clients with the basic information sheet of the recommended financial instrument.
A fee is charged for the services provided, which is normally calculated on the assets under management and/or on a performance basis. For more detailed information, please refer to the relevant investment advisory or asset management contracts.
E. Information about ties to third parties
In connection with the financial services offered by the financial institution, economic ties may exist with third parties. The acceptance of payments from third parties and their treatment are regulated in detail and comprehensively in the investment advisory and asset management contracts.
F. Information on the market offering considered
The financial institution basically follows an “open universe” approach and tries to make the best possible choice for the client when selecting financial instruments.